Frequently Asked Questions
Find answers to common questions about our mission, donations, and how we help Ukrainian communities.
We respond to all messages within 48 hours, usually much sooner. Media inquiries receive same-day responses during business hours.
We’re a volunteer-run organization without a physical office, but we’re happy to arrange video calls or meet for hot chocolate if you’re in Nome, lemonade if you’re in Mykolaiv, or any location-appropriate beverage if we’ve got a volunteer in your area. Contact us to schedule.
We provide detailed impact reports to all donors over USD $100, and publish quarterly financial summaries. You can also email our Treasurer directly with any questions.
Yes! We have established partnerships with verified organizations and individuals throughout Ukraine. Our team maintains regular contact with our partners via secure communication channels and in-person meetings.
Absolutely! We welcome corporate partnerships, employee giving programs, and collaboration with other nonprofits. Contact our partnerships team to discuss opportunities.